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Business Intelligence and Market Research
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'War is 90% information' -
Napoleon
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'For knowledge is itself power' -
Bacon
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'Know thyself' - the Delphic
Oracle
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'Risk is just lack of knowledge' -
Chesapeake Analytics
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Investors and business managers are faced with risk and uncertainty because
they do not have perfect information upon which to make decisions. Their
knowledge is imperfect because information is expensive. Risk results
directly from lack of knowledge. Investors greatly reward reduction
of uncertainty.
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Good business managers seek to measure and understand the competitive forces,
the power of substitutes, and the buyer motivation and behavior that make up the
demand curves their products will face. In the auto industry, a mature
sector where billions of dollars are at stake, hundreds of research firms
measure every consumer whim. Results can be predicted. In the
technology field, demand for well-established items such as cell phones, PCs,
internet routers, RDBMS and SAP can similarly me measured and
known. But what about YOUR product or servics?
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Most technological innovation, especially disruptive innovation, is happening
in areas not under the scrutiny of market research firms with broad practices. Without independent market research, how can you get investor
support, or the proper valuation, or management approval? How can you know
yourself exactly how to position your product for an emerging market?
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Hitting a Moving Target
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At Chesapeake Analytics, we specialize in really tough cases of
business intelligence and market characterization in the technology
sector. Our clients are investors, venture capitalists, and business
developers who need good answers for urgent questions about market viability,
demand estimation, absorption rates, and buyer behavior. All in the
face of markets that are changing even as they are being measured.
And time is of the essence, because the first mover advantage is up in the
air. We at Chesapeake can understand the technology, and recognize a
market-product match when we see one. We know that often secondary market
research won't be possible, and that primary research or surrogates will have to
be used.
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Sample Scope of Work
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The scope of work that Chesapeake might use in a business
intelligence assignment for your firm might look like the following:
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| Product definition and coordination |
Coordination meeting covering current concepts, product definition, work
tasks/plan; definition of deliverables. Review of client/product strengths and
weaknesses, differentiators. |
| Market definition |
Market drivers and trends. Market segmentation, definition and sizing.
Customer profiles. |
| Competitive assessment |
Identify competing products, services/technology substitutes.
Identify positioning of the competitors. |
| Marketing strategies |
Summary of competitive discriminators. Develop positioning options.
Develop marketing mix, product positioning, launch/market entry strategies. |
| Financials |
Sales assumptions and revenue forecast. Develop a cost model. |
| Reports and presentations |
Preliminary report, draft final report, presentation to client, final
report. |
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